Messages aren't sendingMake sure you have the Bivy Stick outside with a clear view of the sky. Is your Bivy Stick on one of our data plans? Is the status light blinking? When you send a message the "status" light will begin to blink yellow and continue blinking until the message has sent. If the "signal" light turns off before the message sends that means the modem is off. Press the power button once quickly to wake up the modem and continue sending your message.
My Bivy Stick won't connect to a different phoneWhen switching the Bivy Stick between phones make sure you disconnect from the first phone Connect through the app and not phone settings Press the power button down once quickly It can take a couple of attempts Try turning Bluetooth off and on. Turn the device off and on. Delete and reinstall the app