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What does the 1-year warranty cover

We will warranty the device to be free from defects in materials or workmanship for one year from the date of purchase.  

The warranty does not apply to:

  • Cosmetic damage, such as scratches, nicks, and dents
  • Consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship of the product
  • Damage caused by accident, abuse, water, flood, fire, or other acts of nature
  • Damage caused by service performed by anyone who is not an authorized service provider of Bivy
  • Damage to a product that has been modified or altered except by specific written instruction from Bivy